About Complete Custom Itinerary Services

“We have been using CCIS for almost two decades, and after the way they handled our trip through the pandemic, we will undoubtedly continue for another two decades! COVID-19 hit about 1 month prior to our scheduled trip, although we had paid every invoice in full, we were forced to cancel. CCIS went above and beyond to recover as much of our expenses as possible, and we were able to reimburse our families almost 90% of their out of pocket expenses. Bryan and Hollie have your best interests at heart – and that model expands into every employee in their business.”

“From the outset, CCIS impressed me with their organization and attention to detail. Armed with some basic requests and a price range, I didn’t receive a generic quote from them; I received a complete itinerary.”

"We've used CCIS for our last 4 overnight stays and are planning a 5th. We keep coming back for their unparalleled customer service and affordable pricing. From start to finish, someone is always available to help."

“The CCIS team has been an invaluable asset to overcoming our struggles throughout this COVID saga. As a district, we are pleased with their level of commitment and service to meeting our needs every year. Their follow-through is top-notch, and their honesty is appreciated. They want our music families to love trips and create lasting memories. They are keepers!”

“Every major trip I have taken with students has been facilitated and orchestrated through CCIS at a level of professionalism that is unmatched by other travel companies. In each opportunity to travel, my students have been respected and all their needs are consistently a priority during all aspects of our experience from start to finish. When our scheduled trip for 2020 was cancelled, CCIS worked to communicate their efforts to support our families in ways which ensured that no matter what situation the world puts us in, our students will proudly travel safely and happily with CCIS as our guide.”

"We have had the pleasure of working with CCIS on multiple occasions. Both the groups and the staff at CCIS have been amazing to work with! I look forward to serving groups that CCIS sends our way!"

"Working with CCIS has been nothing short of extraordinary! Their team is the definition of professional—organized, detail-driven, and truly a joy to collaborate with. Every group they send our way is perfectly prepared and their communication is seamless from start to finish. Beyond their operational excellence, CCIS is a powerhouse partner, bringing us travelers from all over the country and delivering real results. It's not just a working relationship—it’s a thriving, friendly, and lucrative partnership we genuinely value and are proud to be part of! "

"CCIS is a wonderful company to partner with! They truly understand their clients’ needs and relay that to their partners. I would not hesitate to recommend them to any client looking for a seamless group travel experience. "

“Your generosity has made it possible for our child to take part in an unforgettable opportunity that will help enrich their musical experience and personal growth. This opportunity is something our child has talked about since freshman year. Now, because of you, they will get to experience it and create memories that will stay with them for the rest of their life. You have given our child the greatest gift and we cannot thank you enough. We are truly grateful for your kindness, and we will never forget what you have done for our family. We thank you from the bottom of our hearts.”

I am a high school band director and my colleague, and I have used CCIS for 2 overnight trips--one to Orlando and one to Pigeon Forge. Cassie and Brett were so helpful in the planning process and were always there to answer any questions. Both trips were expertly organized and our students’ made memories that will last them a life time. These trips have also positively impacted our program recruitment and retention. Thank you, CCIS!

CCIS truly makes your traveling planning so much easier! They consider the littlest details and go over all of the plans and options. My group was well taken cared for. The online payment and planning website is so easy to use. Highly recommend!

CCIS is a wonderful company! The staff goes above and beyond to ensure that multi-day group trips run smoothly. Highly recommend!

CCIS is the best! Just returned from a 3 day trip to NYC with 7th & 8th grade. The entire experience with CCIS was a breeze - from the very beginning planning stages through to our post-trip follow up this afternoon! Outstanding customer service, excellent recommendations, all activities, restaurants, & venues were top notch. We are already planning next year's big adventure!

I have been using CCIS for 8 years now, and cannot recommend them highly enough! They go out of their way to help create a trip that meets your needs, and when life's little bumps hit (like a Disney bus getting into an accident with my passengers on board), CCIS magically fixes everything! Incredibly, my school trips cost LESS than when I used to create them on my own, or use other companies. I was stunned this year, when they sent out a "Holiday Thank You" to Group Leaders (as they always do) and were thoughtful enough to find VEGAN cupcakes for me! Who does that? Again. CCIS is BEYOND perfection!

CCIS Travel is simply the best I’ve ever used. Having worked with several tour companies over the past 30 years, I can confidently say no one comes close to CCIS. From the first contact, CCIS stands out with their exceptional attention to detail – every itinerary is perfectly customized, with thoughtful touches that make travelling with students easier and fun! Their communication is outstanding: fast, clear, warm, and proactive. No questions go unanswered and nothing is left to chance. Most importantly, their deep knowledge and years of experience save time, money, and stress. They know what music directors need. CCIS Travel has ruined me for every other agency. Hands-down the gold standard.

We are traveling with a group of over 230 this year, and CCIS has made the entire process absolutely seamless. Every step has been easy, organized, and stress-free. Most importantly, they’ve been incredibly willing to shape the trip exactly how we envision it — offering options, customizing details, and working with us to make sure our students have the best possible experience. Highly professional, responsive, and genuinely invested in making our trip a success. Couldn’t recommend CCIS more!